Policies and conditions of booking in Cal Carreter

Booking conditions

  • La petició d’informació sobre la disponibilitat de cal Carreter no implica l’acceptació de la reserva per part de la propietat.
  • To formalize the reservation, they need to provide us with personal data, and a contact telephone.
  • Half-board includes breakfast and dinner.
  • Bar service and meal extras (drinks, coffees, …) they are not included in the price of half board.
  • Extra requests will be subject to availability.
  • Crib requests until 2 years under availability.
  • The rooms are completely cleaned and towels are changed each 4 nights of stay per full week.

rates

  • The rates and services contracted will be confirmed by email.
  • The rates are expressed with the corresponding VAT tax applied (10%).
  • Tourist tax is not included in the price and must be paid during Check in. (per person older than 16 years / day)
  • L’IVA i Taxa turística es podrien veure modificat per noves normatives quedant aplicats el dia d’entrada.
  • In the formalization of the reservation, a credit card and a payment and booking sign will be requested, once this amount has been received, the reservation will be formalized.
  • The remaining amount is settled the day before arrival, and the amount of extra services, the day of departure.
  • It is the customer's responsibility to adjust to the number of people hired during the booking. Sota cap concepte s’augmentarà el nombre de persones contractat sense el consentiment per part de cal Carreter.

Política de cancel·lació

  • Reservations can be canceled free of charge by giving a written notice of at least 20 days in advance.
  • For Holy Week, bridges, July, August, Nadal i Cap d’any, This term is 30 dies.
  • Si el client vol deixar cal Carreter abans de la data de Check out no se li retornarà ni bonificarà cap mena d’ import.
  • Per causes majors podria ser necessari la cancel·lació de la reserva per part de Cal Carreter. In this case, the customer can choose whether to change the dates for others that are available or the amount of the deposit can be refunded..

Check in (entry) / Check out (way out)

  • Check in time (entry) can be done from 17:00 hours until 21:00 hours of the day of arrival. Fora d’aquest horari s’haurà d’avisar i pactar amb Cal Carreter per tal de poder garantir una bona organització.
  • Check out time (way out) will be before 11:00 hours.

Visits

  • Visits by people not staying at Cal Carreter are not accepted.

House rules

  • Smoking is not allowed inside the house, smoking is only allowed outside always within existing regulations.
  • The customer must notify in writing by email of any allergies, food intolerance they have or if they follow any vegetarian diet….
  • Breakfast is open at 9:00h
  • Dinner time is at 21:00h
  • Guests of Cal Carreter can make use of the property’s private pool, with the regulations for the use of the property.
  • Swimming pool schedule in summer season ( Of the 24 from June to 11 September) It is 10:00 a 20:00 hours.
  • Access to the pool by minors must be under the supervision of an adult, in no way can children under the age of 16 years alone.
  • Pool towels must be worn by each client.
  • Common areas should be kept as clean as the garden, pool, parking, …
  • The furniture, household linen (mantises, towels,…) they are not allowed to be taken out of the house.
  • Everyone is asked to respect and take care of the rest of the other guests.